FRONT DESK ONBOARDING Day 4

Day 4: Advanced Skills & Practice

Full Shift Shadowing:
- Participate in a complete shift, performing guest greetings, booking, and supporting operations
Problem Solving & Escalations:
- Practice handling guest concerns professionally
- Emergency and safety protocols review
- Address memorization
Weekly Tasks Review:
- Space and suite standards, cleaning, and stock checks

First Name *

Last Name *

Please prepare 4 thoughtful questions to ask at the end of each shift. We want you to reflect on what you’ve learned and experiences you've had throughout the day. Take some time to soak in the information, then write your questions here later in the day. This practice helps deepen your understanding and shows your eagerness to grow! *

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